Our customers’ trust is incredibly important to us. Trust is based, among other things, on how we handle the information we collect about you as a customer or potential customer and our ability to protect your privacy. We want to describe as clearly and transparently as possible how we collect, save and use the information that you provide to us due to your use of our website or services.
Personal data manager
Anders Fox Magical Entertainment (Anders Fox, we, ours, us) is responsible for the personal information collected on this website or otherwise.
You can contact us via our contact page on this website.
What personal information do we collect?
The information we collect is primarily personal information that you provide when you use our website by submitting information via our contact forms.
Personal information provided by contacting Anders Fox.
When you e.g. contact us by e-mail or telephone or at a personal meeting, we may, depending on the case, save information about you that is needed to answer your question or help you with a problem. This can be name, telephone number, address, e-mail address and what the case is about. Your personal information may be stored in your capacity as a contact person.
The purposes of our treatment
The main purpose of the processing of your personal data is direct communication to you as a customer and to develop and improve our business and your customer experience.
Customer information may be used in marketing contexts by Anders Fox or for companies outside the company that Anders Fox collaborates with for marketing. Companies that Anders Fox collaborates with have their own GDPR-compliant policy in place. This also applies to companies outside the EU / EEA.
The legal basis for our handling
Anders Fox may process and retain your information based on legal grounds, e.g. to be able to fulfill our agreement with you as a customer.
Who processes – disclosure of personal data
Only our staff has access to the information that we save locally in our customer database. Some information is stored with our suppliers or in cloud solutions and means that we transfer personal data to the supplier, in which case the supplier is our personal data assistant who only processes the data on our behalf in agreement with Anders Fox.
Storage time of personal data
The storage period of your personal data extends until the purposes of the processing have been fulfilled and is thinned or anonymised when they are no longer relevant for the purposes for which they have been collected.
Personal information that we save based on you being a customer with us or using services with us remains as long as you are an active customer with us.
The same personal information can be stored with us in several different places for different purposes. For example. newsletter or invoicing. This means that a data that is deleted from a system can remain in another system where it is stored on the basis of another legal basis or for another purpose where the personal data is still needed.
You can request that we delete all personal information we have about you. This does not include any information that we have to save for administrative, legal or security purposes.
Disclosure or change of personal data
To ensure that privacy laws are not abused by others to the detriment of you, Anders Fox has a responsibility to secure your identity in contacts regarding your identity. Depending on what the contact refers to, we may therefore require that you can prove your identity in an appropriate way.
Complaints to the supervisory authority
You always have the right to file a complaint about our processing of your personal data to a supervisory authority which in our case is the Data Inspectorate. For contact information, see www.datainspektionen.se.
Changes in the personal data policy
This personal data policy may be updated from time to time. You will always find the latest version on our website.